Privacy policy
Privacy Policy for Restore Fitness
Introduction
At Restore Fitness (accessible from [restorefitness.ae](https://restorefitness.ae), protecting your privacy and securing your personal information is our priority.
This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
1. Information We Collect
1.1 Personal Data
We may collect personal data that you provide to us, such as:
- Name
- Email address
- Phone number
- Physical address
- Date of birth
- Payment details (if applicable)
1.2 Non-Personal Data
We also collect non-personal data automatically when you interact with our website, including:
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent)
2. How We Use Your Data
We use your personal data to provide and improve our services, including but not limited to:
- Processing orders and memberships
- Sending promotional emails, newsletters, or special offers (with your consent)
- Responding to inquiries or customer service requests
- Improving our website and services through data analysis
- Complying with legal obligations
3. Legal Basis for Processing (GDPR Compliance)
For visitors from the European Economic Area (EEA), the legal basis for processing your personal information depends on the specific context in which we collect it. The following are the primary legal bases under the GDPR:
- Consent: You have given us permission to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contractual necessity: Processing is necessary to perform a contract with you (e.g., to process a membership or booking).
- Legal obligation: We are required to process your data to comply with legal obligations.
- Legitimate interest: We process your data in our legitimate interest, provided it does not override your privacy rights.
4. How We Share Your Data
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers: We may share your data with third-party vendors who help us run our website or deliver services (e.g., payment processors, hosting providers).
- Legal authorities: If required by law or to protect our rights, we may disclose your personal data to law enforcement, regulatory bodies, or other legal authorities.
- Business transfers: In the event of a merger, sale, or asset transfer, your personal data may be shared with the acquiring company.
5. Data Security
We use appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers
- Encryption of sensitive data
- Firewalls and secure sockets layer (SSL) technology
However, no online transmission of data can be guaranteed to be 100% secure, so while we strive to protect your personal data, we cannot ensure its absolute security.
6. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Under GDPR and UAE law, you have the following rights regarding your personal data:
7.1 GDPR (EU Users)
- Right to access: You have the right to request access to your personal data that we hold.
- Right to rectification: You have the right to correct any inaccuracies in your personal data.
- Right to erasure ("Right to be forgotten"): You may request that we delete your personal data under certain circumstances.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- Right to data portability: You can request a copy of your data in a machine-readable format.
- Right to object: You can object to the processing of your data in certain circumstances (e.g., for direct marketing).
- Right to withdraw consent: If you have given consent, you can withdraw it at any time.
To exercise these rights, contact us at info@restorefitness.ae
7.2 UAE Law
- Right to access: You may request access to the personal data we hold about you.
- Right to rectification: You have the right to request corrections or updates to your data.
- Right to withdraw consent: You can withdraw your consent for the processing of your personal data at any time.
- Right to erasure: You can request the deletion of your personal data if it's no longer needed for its intended purpose or if processing is unlawful.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website. Please review this policy periodically for updates.
9. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your rights under GDPR or UAE law, please contact us: info@restorefitness.ae